Make auto-responder bring you more booking!
What is the auto-responder or auto-reply? It is a function of your email program which automatically emails a prewritten message to any incoming email.
Why do you need it? You know that all portal sites work – inquiry is created right on your listing and submitted through portal’s email system to your email address. Up to this point, your potential guest doesn’t know about your vacation home, other then what he reads on the listing.
Auto-responder will email your potential guest information you want them to see if they would come to your site. Let’s now think what we want to include in the auto-responder email. This is your chance to market your property and you don’t want to miss it!
Studies show that if your email visually has not more then 20 sentences, it will be read. People usually want to see photos of your property, they are interested in prices and only then they are looking for availability. So your email should be concentrated on these points. If you have a web-site, then you want to place links to
appropriate pages.
Small note. There is a big discussion on strategy for disclosing the price to your potential clients. Depending on how you feel about it, are you firm on the price? Do you want to negotiate and are you ready to lower the price? How flexible are you? By answering these questions, you will be able to create a proper block in your auto-responder for prices.
You also must assure your potential client that you will get back to him within a reasonable time. Don’t wait too long to respond or people will forget about your property. Everyone likes personal attention and if you want your property to be booked, you need to show it quickly.
To summarize, here is your points for auto-responder to the inquiry from portal sites:
1. Thank you for your interest
2. Our property is the best choice for you and your family
3. See pictures of the property here: myvr.com/pictures
4. Rates are here, but we are flexible: myvr.com/rates
5. You can check on availability, we keep it current: myvr.com/calendar
6.Thank you again and we will contact you shortly
The possibilities with auto-reply are endless and this is an excellent tool to make a first step to a client and show him you care.
